Airline Technology
Airlines rank among the most technology-intensive industries, relying on Passenger Service Systems (PSS) for reservations and check-in, Revenue Management Systems (RMS) for dynamic pricing, MRO (Maintenance, Repair, Overhaul) platforms for aircraft maintenance, and flight operations systems for dispatch and navigation. Arunika Consulting helps airlines implement digital systems spanning the complete operational spectrum from commercial planning through flight operations and maintenance, enabling competitive advantage through technology.
Compliance Warning
This industry is considered high risk and may receive closer attention from tax authorities. Professional tax consultation is strongly recommended.
Technology Challenges
PSS Modernization & NDC Compliance
PSS systems must integrate reservation, inventory, and departure control in real-time with GDS platforms like Amadeus and Sabre, while supporting IATA's New Distribution Capability standard.
Revenue Management Complexity
Dynamic pricing across hundreds of routes with thousands of fare classes requires sophisticated algorithm-based RMS for demand forecasting and inventory optimization.
MRO Digitalization
Aircraft maintenance must comply with strict regulatory requirements. Digital records, electronic tech logs, and predictive maintenance are critical for safety and availability.
Flight Operations Digital Transformation
Digital flight planning, ACARS communication, ADS-B surveillance, and electronic flight bags require integration between airline operations and air traffic management systems.
Ancillary Revenue & Merchandising
Airlines must effectively merchandise ancillaries — baggage, seats, meals, priority boarding — through seamless integration across booking, check-in, and onboard systems.
Our Technology Solutions
Next-Generation PSS
Modern Passenger Service System with NDC-capable distribution, mobile check-in, automated boarding, and comprehensive ancillary revenue merchandising capabilities.
- Increased direct bookings through NDC-enabled channels
- Higher ancillary revenue per passenger through merchandising
- Superior customer experience with mobile-first passenger journey
AI-Powered Revenue Management
Machine learning-based RMS for demand forecasting, dynamic pricing, overbooking optimization, and fare class availability management per flight and route.
- 3-7% revenue per flight improvement through optimized pricing
- Optimal load factors with AI-driven demand forecasting
- Managed overbooking reducing denied boarding costs
Digital MRO Platform
Aircraft maintenance digitalization with electronic tech logs, digital task cards, predictive maintenance algorithms, and component tracking across the fleet.
- Paperless maintenance reducing administrative overhead
- Improved aircraft availability through predictive maintenance
- Full safety compliance with digital audit trail
Flight Operations & Crew Management
Integrated operations system for flight planning, dispatch, crew scheduling and tracking, and real-time operational control with disruption management.
- Optimized fuel efficiency through advanced flight planning
- Regulatory compliance with automated flight tracking
- Efficient crew utilization with optimized scheduling
Related Tax Regulations
IATA NDC
New Distribution Capability
Digital distribution standard
ICAO SARPs
Safety & Navigation
Digital flight planning and ADS-B
Need Technology Solutions for Airline Technology?
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Free Consultation via WhatsAppAirline Technology Consulting Services Across Indonesia
We support clients in major Indonesian cities. Find a location-specific service page for your area.
Bali
Banten
Daerah Istimewa Yogyakarta
Jawa Tengah
Jawa Timur
Kalimantan Barat
Kalimantan Selatan
Kalimantan Timur
Kepulauan Riau
Riau
Sulawesi Selatan
Sulawesi Tengah
Sulawesi Tenggara
Sulawesi Utara
Sumatera Utara
Sumatra Selatan
Frequently Asked Questions
What is a Passenger Service System and how is it architected?
PSS is the core airline system comprising: Reservation module for booking engine, inventory management, and schedule management; Departure Control for check-in, boarding, and weight and balance; and Passenger Management for PNR records, customer profiles, and loyalty programs. PSS connects to Global Distribution Systems (GDS) for travel agent distribution. Modern PSS platforms must be NDC (IATA New Distribution Capability) compliant to enable direct connections with corporations and online travel agencies.
How does airline revenue management work?
Revenue Management Systems use historical booking data, competitor pricing, seasonality patterns, and event calendars to predict demand per flight. Outputs include optimal overbooking levels based on historical no-show rates, fare class availability timing for opening and closing low versus high fare classes, and bid prices representing the minimum price for an additional seat. The objective is maximizing revenue per flight by optimizing the balance between load factor and yield.
What is IATA NDC and why does it matter for airlines?
NDC (New Distribution Capability) is IATA's XML-based data transmission standard enabling airlines to distribute rich product content directly through any sales channel. Unlike legacy EDIFACT standards limited to basic fare and schedule data, NDC supports ancillaries, personalized offers, branded fares, and dynamic pricing. Airlines adopting NDC gain control over their distribution strategy, reduce GDS costs, and enable direct connections with corporate travel buyers.
How is digitalization transforming aircraft maintenance?
Digital MRO transforms maintenance through electronic tech logs replacing paper flight tech logs, digital task cards with barcode scanning for completed tasks, predictive maintenance using IoT sensors and historical data to predict component failures before they occur, and augmented reality tools for remote technician support. These technologies reduce aircraft-on-ground (AOG) time, improve first-time fix rates, and maintain comprehensive digital records for regulatory compliance.
What flight operations systems do modern airlines use?
Modern airlines operate integrated flight operations centers with: flight planning systems for route optimization and fuel calculation, ACARS for data link communication between aircraft and ground, ADS-B for satellite-based aircraft tracking, electronic flight bags (EFBs) replacing paper charts and manuals, crew management systems for scheduling and legality checking, and disruption management platforms for irregular operations recovery.
Will system migration disrupt daily operations?
We usually use a parallel-run approach so the old and new systems operate together during transition, reducing downtime and data risk.
Can accounting software connect to POS and bank data automatically?
Yes. We design API and import workflows for POS, marketplaces, and bank statements to reduce manual entry and reconciliation errors.
Which software is best for my industry?
The right choice depends on transaction volume and complexity. We assess your workflow before recommending cloud accounting, POS, ERP, or dashboard tools.
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