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Tax Refunds & Preliminary Refunds

For companies that overpaid tax and want the money back without needless adjustments.

Support for VAT and income tax refunds, from a data readiness review before the overpaid return is filed through the refund audit and payout.

Deadlines to watch

12 months

Deadline for the tax office to assess a refund audited request. If missed, the request is deemed granted.

1 month

Deadline to pay out after the overpayment assessment or refund decision.

1 / 3 months

Preliminary refund service time under PMK 28/2026: 1 month for VAT, 3 months for income tax.

What's included

  • Prepare before filing

    Refunds are almost always reviewed or audited. We review invoices, books and contracts before the overpaid return is filed, so the auditor's questions are already answered in the file.

  • Choose the right route

    Carry forward, refund through an audit, or a preliminary refund for eligible taxpayers. The choice affects payout timing and audit risk.

  • Through to payout

    We support the refund audit, answer the SPHP and track the overpayment assessment and payment. If adjustments are wrong, the file is ready for an objection.

How we work

  1. 01

    Check readiness

    Input and output invoices, books and contracts are matched to the overpaid amount.

  2. 02

    Choose the route

    Carry forward, refund or preliminary refund are compared on timing and risk.

  3. 03

    File

    The overpaid return and request are filed with organised supporting documents.

  4. 04

    Support the audit

    We attend the review or audit until the overpayment assessment or refund decision is issued.

Documents we need from you

  • Monthly VAT or annual return showing the overpayment.
  • Input and output tax invoices with payment evidence.
  • Books, bank statements, contracts and export documents if any.

What you receive

  • Refund readiness review and adjustment risk list.
  • Return and refund request ready to file.
  • Refund audit support through payout, or an objection file if needed.

If the tax office asks about this work later

The same team that did it stays with you: SP2DK replies, audits, objections, up to a Tax Court appeal.

How we handle tax disputes

Frequently Asked Questions

Will a refund always be audited?

Refund requests are generally reviewed or audited. Certain low-risk taxpayers can obtain a preliminary refund, but may still be audited later.

How long does a refund audit take?

The tax office must issue an assessment within 12 months of a complete overpaid return. If it misses that, the request is deemed granted.

Refund or carry forward?

It depends on cash needs and data readiness. Carrying forward avoids a refund audit; a refund releases cash. We work out both before you choose.

Remote across Indonesia, with visits when the work needs it. Areas we serve

Want to talk about Tax Refunds & Preliminary Refunds?

Tell us what you need, the period, and the state of your documents. We reply on WhatsApp.

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