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Stage 5 ยท Tax disputes

Tax Collection & Frozen Bank Accounts

For taxpayers who've received a reminder, a distress warrant, or a frozen account.

Support when you receive a reminder letter, a distress warrant, a bank account freeze or seizure: verifying the tax debt, instalment or deferral options, and lawsuits when collection procedures are wrong.

Letter received: Reminder letter, distress warrant or bank account freeze

Deadlines to watch

2ร—24 hours

After a distress warrant is served, seizure (including freezing accounts) may follow.

14 days

Deadline for a Tax Court lawsuit against a collection action.

What's included

  • Verify the debt

    We check the basis of the claim: whether the assessment is valid, partly paid, still under objection, or time-barred for collection.

  • Settlement options

    If the debt is real, we apply for instalments or deferral, and for reduction or waiver of penalties where the conditions are met.

  • Unfreeze and challenge

    We handle lifting the freeze after settlement and file a Tax Court lawsuit if collection did not follow procedure.

How we work

  1. 01

    Check the claim

    Each collection document is matched with assessments and payments.

  2. 02

    Choose a route

    Payment, instalments, deferral, penalty reduction, or a lawsuit.

  3. 03

    Apply

    The application is prepared and filed with the tax office, with collateral if required.

  4. 04

    Restore access

    Lifting of the freeze or seizure is handled once obligations are settled.

Documents we need from you

  • Reminder letter, distress warrant, seizure notice or freeze notice.
  • The assessment behind the claim.
  • Payment receipts and status of any objection or appeal.

What you receive

  • Tax debt reconciliation.
  • Instalment, deferral or penalty reduction application.
  • Lawsuit against the collection action where procedure was wrong.

Frequently Asked Questions

My account is frozen. What first?

Confirm the assessment and amount are correct, then contact us. The freeze can be lifted once the debt and collection costs are paid or a decision cancels it.

Can tax debt be paid in instalments?

Yes. You can apply to the tax office for instalments or deferral with reasons and, if asked, collateral.

Does an objection stop collection?

Filing an objection defers payment of the disputed amount until the decision, but agreed amounts must still be paid.

Remote across Indonesia, with visits when the work needs it. Areas we serve

Just got a letter from the tax office?

Talk to us before you reply. Send the letter type, the date you received it and the tax year.

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